RC Caylan Atelier (“RC Caylan”, “We”, “Us”, and/or “Our”) respects the privacy of Our customers and users of Our website available at rcaylan.com (the “Site”). We want to provide you with explicit information on how RC Caylan collects, uses and shares information whenever you visit Our Site, request a custom item or information about a product, shop on Our Site or at one of Our sample sales, or intersect with Us via social media or Our blog (collectively, “Our Services”). As set forth below, RC Caylan has implemented the following policies, procedures, and practices to protect your privacy.
PERSONALLY IDENTIFIABLE INFORMATION
We collect Personally Identifiable Information, which is information that tells Us specifically who you are, when you sign up for Our newsletter, request custom items or information about a product, or shop on Our Site or at one of Our sample sales.
When you sign up for Our newsletter or request custom items or information about a product, we collect your first name, last name, email address, and your city, state and country. We collect this Personally Identifiable Information so that we can provide you with Our newsletter and get the information you’ve requested back to you in a timely manner.
We may also collect Personally Identifiable Information when you register with Us, place an order on Our Site, or participate in a promotional event. This information is used to provide the products and services that you have ordered or requested, to confirm, process and ship orders, to send order and shipping confirmations to you, to contact you with questions or communications about your orders, and to provide customer service. If you give Us consent to send you promotional and marketing communications, We will also use this information to contact you about sales, special offers, new features, and other promotions. We may also collect information about you when you make a purchase at one of Our sample sales.
We do not share your information with retailers of RC Caylan products unless you consent to us doing so. You can unsubscribe from receiving Our newsletter at any time by clicking on “unsubscribe” hyperlink contained in the newsletter.
We may associate Personal Identifiable Information with general, statistical information. In the event of such association, We will treat the information as Personally Identifiable Information.
RC Caylan may collect information about you that is already provided under the terms and conditions of various social media providers such as your log-in name, handle or username, profile information and information from your feed such as any comments or images that you share. If We retweet, tag or communicate with You, Your username and avatar are shown on the RC Caylan feed, and we may collect this user information.
RC Caylan treats its social media interaction with followers as a social interaction that allows you a behind the scenes view of RC Caylan. We may use the information We collect from social media and Our blog to track RC Caylan account activity. For example, We keep track of who follows RC Caylan and how many followers RC Caylan has by looking at a site’s embedded follower tracker.
NON-PERSONALLY IDENTIFIABLE INFORMATION
When you visit the Site, We use analytical services such as Google Analytics to automatically collect information so that We can track user behavior and traffic to Our Site. Specifically, We collect website usage information, which is non-identifying information that describes how Our visitors use and navigate the Site. This information can include the number and frequency of visitors to each webpage and the length of their stays, the browser and type of operating system you’re using and the domain name of your internet service provider. We may also collect keyword search terms and your IP location.
We use this information for internal purposes to measure the success of the Site and the traffic to certain sections of the Site. This information helps Us analyze and improve the Site, including the functionality and performance of the Site and to provide you with an enjoyable shopping experience. We do not associate this information with Personally Identifiable Information. We do share this information with third-party service providers of analytical services who collect the information described above to perform those analytical services.
HOW WE MAINTAIN AND SHARE YOUR INFORMATION
RC Caylan maintains information about Our customers and users of Our Site by keeping information in sales department records. As described above, RC Caylan uses this information for the purposes for which you provided it such as, for example, delivery of Our newsletter or order fulfillment.
We may engage third parties to perform services in connection with the operation of Our business, including, for example, payment authorization and processing, product customization, order fulfillment and shipping, promotional and marketing materials distribution, Site evaluation, data collection, storage, management, and analysis, and fraud protection. These third parties may have access to your information, including Personally Identifiable Information, to the extent it is needed to perform these services on Our behalf.
We have your express permission to make the disclosure.
The disclosure is permitted and/or required by relevant law or is necessary to cooperate with law enforcement;
The disclosures is necessary to protect the interests, safety or security of RC Caylan, Our affiliates, or other third parties;
The disclosure is necessary to enforce Our Terms Of Service;
The disclosure is reasonably related to the sale or other disposition of all or part of Our business or assets;
The information to be disclosed is publicly available;
The disclosure is reasonably necessary for the establishment or maintenance of legal claims;
The disclosure is to persons or entities who provide and perform services for Us as described above, provided the disclosure is consistent with the purpose for which the information was obtained; and/or
The disclosure is necessary for fraud prevention, detection, and mitigation purposes.
MANAGING YOUR PURCHASES
If you shop on Our Site, you can manage your purchases by accessing your shopping cart.
We do not intend Our Services to be used by individuals under the age of 13. We do not seek or knowingly collect information about children under 13 years of age. If We become aware that We have unknowingly collected information from a child under the age of 13, We will make commercially reasonable efforts to delete such information from Our database.
We do not intend Our Services to be used by individuals under the age of 18 without the supervision of a parent or guardian 18 years of age or older. We rely upon parents or guardians 18 years of age or older to determine if the Services are appropriate for the viewing, access, or participation by such individuals under the age of 18. If an individual under the age of 18 uses the Services, such individual may only use the Services under the supervision of a parent or guardian 18 years of age or older.
Third parties may link or otherwise direct you to Our Site or Services for the purpose of utilizing one or more of Our Services. Additionally, We may provide links or otherwise direct you to third-party websites. We do not control or operate any third-party websites and are not responsible for their content or privacy policies. Our inclusion of such links does not imply any endorsement of the material on such sites or of their owners or operators. Any information you provide to a third-party is subject to that third-party’s policy, and not this policy. As a result, you should also review those third-party privacy policies.
Our Services and Site are intended solely for use by users in the United States. We make no representation that the Site and Services are appropriate or available for use in other locations. Those international users who choose to access the Site and Services from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
If you are located outside of the United States, please note that the Site is hosted by servers in the United States and We store information in the United States. As a result, your information may be processed and stored in the United States. United States federal and state governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through laws applicable in the United States. Your use of Our Site or the Services or your submission of any Personally Identifiable Information to Us will constitute your consent to the transfer of your Personally Identifiable Information outside of your home country, including to the United States, which may provide for different data protection rules than in your country.
HOW TO CONTACT US
Email address: email@example.com
RC Caylan Atelier
1876 Breton Rd SE
Grand Rapids, MI 49506